Privacy Policy

Last updated: August 7, 2026

This document explains what information we collect through Mindo and how we use it. Mindo is a mobile application for learning about personality types, provided by WELLIX APPS TECHNOLOGIES - FZCO ("Mindo", "we", "us", or "our").

Privacy principles

If you read nothing else, please read this:

  • Your learning activity and personal information are private. We understand our responsibility to protect this information.
  • We collect limited information about how Mindo is used so we can operate, secure, and improve the app.
  • We do not sell your personal information to third parties.

Information we collect

We may collect the following categories of information:

  • Account information. If you create an account, we may collect your name, email address, authentication identifiers, and account preferences.
  • Learning information. This may include your selected personality type, completed lessons, saved materials, answers, progress, reminders, and application preferences.
  • Information you provide to us. We collect the information included in support requests, feedback, surveys, or other communications you choose to send.
  • Device and technical information. We may collect the device type, operating system, app version, IP address, language, device identifiers, and crash diagnostics.
  • Usage data. We may collect analytics about features used, screens viewed, session duration, and other interactions with Mindo.
  • Purchase information. We may receive subscription status, product, price, currency, and transaction identifiers from app stores or payment providers. We do not receive full payment card details.

How we use your information

  • Provide, personalize, and maintain the Mindo service.
  • Save and synchronize your learning progress.
  • Process subscriptions and verify access to paid features.
  • Send service messages, reminders, and important account notices.
  • Understand usage, fix errors, and improve our content and product.
  • Respond to questions, requests, and feedback.
  • Protect Mindo, our users, and our legal rights.
  • Comply with applicable legal obligations.

Legal bases for processing

Where applicable law requires a legal basis, we process personal data because it is necessary to perform our contract with you, because we have a legitimate interest in operating and improving Mindo, because we must comply with law, or because you have provided consent. You may withdraw consent at any time where processing is based on consent.

Data retention and deletion

We retain personal data for as long as needed to provide Mindo, maintain your account, meet legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or de-identify it.

You may request access, correction, or deletion by contacting support@mindo.life. Where available, you may also delete your account from the app settings. We may retain limited information when required by law or for legitimate security and recordkeeping purposes.

Disclosure of your information

We may disclose information in these limited circumstances:

  • With your consent. We may share information when you direct us to do so.
  • Service providers. Vendors may process information for hosting, analytics, customer support, authentication, payments, communications, and security under our instructions.
  • Legal requirements. We may disclose information when reasonably necessary to comply with law, regulation, legal process, or an enforceable governmental request.
  • Safety and rights. We may disclose information to detect fraud, protect users, enforce agreements, or defend rights and property.
  • Business transfers. Information may be transferred as part of a merger, financing, acquisition, reorganization, or sale of assets, subject to applicable law.
  • Aggregated data. We may use and share aggregated or de-identified information that can no longer reasonably identify you.

International data transfers

Mindo and its service providers may process information in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers of personal data.

Our commitment to data security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

Mindo is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization. If you believe a child has provided personal information to us, contact support@mindo.life.

Rights in the EEA, UK, and Switzerland

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, receive a portable copy, and withdraw consent. You may also lodge a complaint with your local data protection authority.

To exercise a right, email support@mindo.life. We may need to verify your identity before completing a request.

Information for California residents

California residents may have rights to know, access, correct, or delete personal information and to receive information about how it is collected, used, and disclosed. We do not sell personal information or share it for cross-context behavioral advertising.

Submit a request to support@mindo.life. We will not discriminate against you for exercising applicable privacy rights.

Changes to this Privacy Policy

We may update this policy from time to time. We will post the revised policy on this page and update the date above. If a change is material, we may provide an additional notice in the app or by email.

Contacting us

Questions or requests about this Privacy Policy can be sent to support@mindo.life.